Guide & Help

About the platform

IT Tender is a platform for running IT tenders in Tajikistan. Organizations post requirements, IT companies submit proposals and publish ready-made solutions.

Three roles: Organizer (creates tenders), IT company (submits applications and lists solutions), Administrator (moderation and management).

The interface is available in Russian, English and Tajik — switch in the top bar.

Registration

Two account types are available:

• Organizer — phone, SMS verification, name, email and password.
• IT company — also company details and required documents; the company is sent for verification.

Enter the phone without the +992 prefix — just the 9 digits. The 6-digit code is valid for 10 minutes. Password: at least 8 characters, mixed case and a digit.

Login & recovery

Sign in with email and password.

Forgot your password? Click “Forgot password?” — recovery via SMS: enter phone → get a code → set a new password.

Roles & access

Available sections depend on your role:

• Organizer: “My tenders”, chat, notifications, settings.
• IT company: “My applications”, “My solutions”, “Company”, chat, notifications, settings.
• Administrator: the whole dashboard + the “Administration” section.

Open the dashboard via the button with your name in the top bar.

Tenders (for organizers)

To post a tender: Dashboard → My tenders → Create.

• Title, description and spec, category, region, currency.
• Budget, format (online/offline/hybrid), submission deadline.
• Optionally — a list of required documents.

After moderation the tender is published. You review applications, ask questions, change statuses and pick a winner.

Applications (for IT companies)

Find a tender in the “Tenders” catalog and submit an application (IT companies only).

• Describe the solution, state the price and timeline.
• Attach the required documents.
• Track the status under “My applications”.

Statuses: submitted, questions, under review, accepted, rejected. You get notified on changes.

IT solutions

IT companies publish products and services: Dashboard → My solutions → Add.

• Title, description, category, model (SaaS, On-Prem, services, marketplace).
• Published after moderation.

Company & verification

The “Company” section (for IT companies):

• Profile: name, industries, region, contacts, logo.
• Upload documents and submit for verification.
• Manage members and transfer ownership.

Statuses: unverified, pending, verified, rejected. Verification increases trust.

Chat & notifications

Chat — conversation between organizer and IT company within a tender.

Notifications — about new tenders, application statuses, messages and moderation; the unread counter is on the bell in the top bar.

You can connect Telegram and set “quiet hours”.

Dashboard & settings

In “Settings” you can: edit the profile and email, choose the language, configure notifications and quiet hours, link/unlink Telegram.

Administration

Administrators only:

• Overview — statistics.
• Moderation — review tenders, solutions, companies.
• Users — search, blocking, roles.
• References — categories, tags, industries, regions, currencies, document types.
• Audit — action log.
• SMS settings — provider, test send, delivery status.

Security

• Use a strong password and never share access with others.
• Never reveal SMS codes — staff will never ask for them.
• Log out on shared devices.
• If you notice suspicious activity — reset the password via “Forgot password?”.

FAQ

SMS doesn’t arrive. Check the number (9 digits after +992), wait a minute and request the code again.

Tender/solution not visible. Content is published after moderation.

Can’t submit an application. Submission is for IT companies; the tender must be open.

Forgot password. Use “Forgot password?” on the login page — SMS recovery.

Support

Didn’t find an answer? See the terms, privacy policy and security rules.

For everything else — contact IT Tender support.